Privacy Policy

Last updated: June 2026

At Meon Springs Self Storage ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our storage services.

Information We Collect

We may collect the following types of personal information:

Information You Provide

Name
Email address
Telephone number
Postal address
Storage requirements and enquiry details
Payment and billing information
Any information you provide when contacting us

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Website usage statistics through cookies and analytics tools

How We Use Your Information

We use your information to:

Respond to enquiries and requests
Provide storage services
Manage reservations and bookings
Process payments
Communicate with customers
Improve our website and services
Maintain security and prevent fraud
Comply with legal obligations

Legal Basis for Processing

We process personal information where:

It is necessary to perform a contract with you
You have given consent
We have a legitimate business interest
We are required to comply with legal obligations

Marketing Communications

We may occasionally send information about our services where permitted by law.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link included in emails.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

Payment processors
IT and website service providers
Professional advisers
Legal and regulatory authorities where required by law

All third parties are required to protect your information appropriately.

CCTV and Site Security

For the safety and security of our customers, staff and premises, CCTV operates at our storage facility.

Images may be recorded and retained for security, crime prevention and operational purposes.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

Our website may use cookies and similar technologies to improve functionality and analyse website usage.

You can control or disable cookies through your browser settings, although some website features may not function correctly.

Your Rights

Under UK data protection law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of information
Restrict processing
Object to processing
Request data portability
Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details below.

Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

However, no method of transmission over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Meon Springs Self Storage

Whitewool Farm, East Meon
Petersfield, Hampshire
GU32 1HW

Telephone: 01730 823249

Email: info@meonsprings.com

Complaints

If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO): https://www.ico.org.uk

We would appreciate the opportunity to address your concerns first.