Terms & Conditions
Last updated: June 2026
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These Terms & Conditions ("Terms") apply to the use of services provided by Meon Springs Self Storage ("we", "us", "our"). By reserving or using a storage unit, you agree to be bound by these Terms.
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1. Storage Agreement
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All storage is provided subject to availability and a separate Storage Licence Agreement. A reservation does not guarantee a unit until confirmed by us.
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We reserve the right to refuse service at our discretion.
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2. Use of Storage Units
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Storage units must only be used for lawful personal or business storage purposes.
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You must not store:
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Illegal goods or stolen items
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Hazardous, flammable or explosive materials
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Perishable goods
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Living organisms (including animals or plants)
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Waste or items that may cause contamination or damage
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We reserve the right to inspect or remove items if we believe these Terms are being breached.
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3. Access to Units
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Customers are provided with access to their storage unit in line with their agreed service level.
Where 24/7 access is offered, we reserve the right to restrict access temporarily for maintenance, safety, or security reasons.
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4. Payments
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Fees must be paid in advance according to the agreed payment schedule.
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Failure to make payment on time may result in restricted access, late fees, or termination of the storage agreement.
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We reserve the right to adjust pricing with reasonable notice.
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5. Insurance
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Insurance may be included or required as part of your storage agreement.
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Customers are responsible for ensuring their goods are adequately insured unless explicitly stated otherwise in writing.
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6. Liability
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We take reasonable care to provide secure storage facilities; however, we are not liable for loss or damage to stored goods unless caused by our negligence.
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We are not responsible for:
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Indirect or consequential loss
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Loss due to events beyond our reasonable control
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Damage caused by improper packing or storage by the customer
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7. Security
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Our facility may use CCTV, alarms, and access control systems for security purposes.
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While we implement security measures, we cannot guarantee absolute protection of stored goods.
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8. Customer Responsibilities
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Customers are responsible for:
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Ensuring units are locked securely
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Providing accurate contact details
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Maintaining insurance (where applicable)
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Ensuring stored items comply with these Terms
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9. Termination
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Either party may terminate the storage agreement in accordance with the notice terms agreed in the Storage Licence.
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We may terminate immediately if:
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Payment is not received
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Terms are breached
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Illegal activity is suspected
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On termination, all goods must be removed promptly.
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10. Access for Maintenance
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We reserve the right to access storage units for maintenance, safety checks, or legal compliance purposes where reasonable notice will be given where possible.
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11. Force Majeure
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We are not liable for failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, fire, flood, or government restrictions.
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12. Changes to Terms
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We may update these Terms from time to time. The latest version will always be available on our website.
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13. Governing Law
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These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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14. Contact Us
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If you have any questions about these Terms, please contact us:
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Meon Springs Self Storage
Whitewool Farm, East Meon
Petersfield, Hampshire
GU32 1HW
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Phone: 01730 823249
Email: info@meonsprings.com
